Privacy Policy
Effective Date: January 1, 2025
At xorvinol.com, the privacy and security of our guests and website visitors are of the utmost importance. This Privacy Policy explains how Xorvinol Casino & Hotel Resort collects, uses, and protects your personal information.
1. Information We Collect
We may collect the following types of information when you visit or interact with our website or services:
-
Personal Information: Name, email address, phone number, billing address, and ID (for age verification).
-
Booking Details: Room preferences, dates of stay, and casino or hotel service requests.
-
Payment Information: Securely processed via third-party payment gateways.
-
Technical Data: IP address, browser type, operating system, and cookies for analytics and security.
2. How We Use Your Information
Your data is used to:
-
Process bookings and hotel or casino reservations.
-
Personalize your stay and enhance guest services.
-
Respond to customer support requests.
-
Comply with legal and gaming regulations.
-
Improve our website, marketing, and service offerings.
3. Data Protection & Security
-
We use industry-standard security protocols (including SSL encryption) to protect your data.
-
Personal data is stored on secure servers and is accessible only by authorized personnel.
4. Sharing of Information
We do not sell or rent your personal data. Information may only be shared:
-
With payment processors for booking transactions.
-
With legal authorities if required by law or regulation.
-
With trusted service providers (e.g., email or analytics) under confidentiality agreements.
5. Cookies & Tracking
Our website uses cookies to:
-
Remember user preferences.
-
Analyze site traffic for performance improvements.
-
Serve relevant ads (if applicable).
You may disable cookies in your browser settings, though certain site features may not function properly.
6. Casino-Specific Privacy Note
To comply with gaming laws, we may request ID verification for casino access. All data collected for this purpose is securely stored and used only to verify age and eligibility.
7. Your Rights
You have the right to:
-
Access or update your personal information.
-
Request data deletion (subject to legal obligations).
-
Opt out of marketing emails anytime via unsubscribe links.
8. Policy Updates
Xorvinol may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.